Inclusion & Belonging

Initial Franchise Fee for “VetFran” Veterans Program

We are a member of the International Franchise Association and participate in the IFA’s VetFran Program, which provides an approximate 50% discount on initial franchise fees to veterans of U.S. Armed Forces (or spouses of active duty service members) who otherwise meet the Program’s requirements. First-time purchasers of franchises who are veterans of the U.S. Armed Forces are eligible to pay a reduced Initial Franchise Fee as follows. The Initial Franchise Fee (non-Rural Program) for your first Center will be reduced from $39,950 to $19,950 ($20,000 reduction). The Initial Application Fee for a Center under the VetFran Program is $8,000. As stated in the LOI (Exhibit 4(a) to this disclosure document), one-half of the Initial Application Fee is refundable (i.e., $4,000 of $8,000). To qualify for this discount, the Veteran(s) must be the majority owner in the franchise. “Veteran” means a recipient of an honorable discharge as evidenced by the U.S. Department of Defense. It is the Veteran’s responsibility to give us the required documents to obtain the VetFran incentive. There is no VetFran discount if you are receiving this franchise disclosure document in connection with either a purchase of an existing franchised business or renewal of your Center’s franchise rights. In addition, the VetFran discount is not available if you qualify for the Believe Program or the First Responder Program, as the discounts under our incentive programs cannot be combined.

Mission: Veteran Entrepreneurship 

Under an incentive program for 2026, we will waive the Initial Franchise Fee in its entirety for the first 10 Veterans who commit to develop a new Traditional Center and submit a complete application packet along with the Initial Application Fee (for a Center under the VetFran Program). Only Veterans who are firsttime purchasers of The UPS Store Center franchises are eligible for this 2026 incentive program. The Veteran’s application package also must include the LOI, a personal financial statement, other financial verification documents, and an honorable discharge letter (DD214). We will accept applications for this incentive program from the issuance date of this disclosure document through December 31, 2026. To qualify for this incentive program, the Veteran must be the majority owner in the franchise and meet the other guidelines we issue for the incentive program (including financial qualifications and booking process deadlines). We have the right to modify or discontinue this incentive program at any time and for any reason.

Initial Franchise Fee for “First Responder Program”

Under this First Responder Program, we will provide an approximately 50% discount off the otherwise applicable Initial Franchise Fee. First-time purchasers of a The UPS Store Center franchise who have served as a “First Responder” are eligible to pay a $19,950 Initial Franchise Fee for their first Center (reduced from $39,950). The Initial Application Fee for a Center under the First Responder Program is $8,000. As stated in the LOI (Exhibit 4(a) to this disclosure document), one-half of the Initial Application Fee is refundable (i.e., $4,000 of $8,000). To qualify for this discount, a first responder candidate must be the majority owner in the franchise and meet our other guidelines for the incentive program (including financial qualifications and booking-process deadlines). For purposes of this incentive program, a “First Responder” is a person with specialized training who is among the first to arrive and provide assistance at the scene of an emergency, such as an accident, natural disaster, or other catastrophic event, including paramedics, emergency medical technicians, police officers, sheriffs, and firefighters. Qualified applicants must submit a complete application packet with the $8,000 Initial Application Fee and include a Letter of Intent, a personal financial statement, and other verification documents we require as part of the franchise qualification process. The First Responder Program discount is not available if you are receiving this franchise disclosure document in connection with either a purchase of an existing franchised business, renewal of your Center’s franchise rights, or purchase of a Non-Traditional site with an already reduced Initial Franchise Fee (i.e., an initial franchise fee less than $39,950). In addition, the First Responder Program discount is not available if you qualify for the Believe Program or the VetFran Program, as the discounts under our incentive programs cannot be combined. We have the right to modify or discontinue this incentive program at any time and for any reason.

Under this Believe Program, we will provide an approximately 25% discount off the otherwise applicable Initial Franchise Fee. First-time purchasers of a The UPS Store Center franchise are eligible to pay a $29,950 Initial Franchise Fee for their first Center (reduced from $39,950). The Initial Application Fee for a Center under the Believe Program is $8,000. As stated in the LOI (Exhibit 4(a) to this disclosure document), one-half of the Initial Application Fee is refundable (i.e., $4,000 of $8,000). To qualify for this discount, candidate must own at least a 51% interest in the franchise and meet our other guidelines for the incentive program (including financial qualifications and booking-process deadlines). For purposes of this incentive program, a person qualifies as a first time purchaser if they have never purchased a The UPS Store. Qualified applicants must submit a complete application packet with the $8,000 Initial Application Fee and include a Letter of Intent, a personal financial statement, and other verification documents we require as part of the franchise qualification process. The Believe Program discount is not available if you are receiving this franchise disclosure document in connection with either a purchase of an existing franchised business, renewal of your Center’s franchise rights, or purchase of a Non-Traditional site with an already reduced Initial Franchise Fee (i.e., an initial franchise fee less than $39,950). In addition, the Believe Program discount is not available if you qualify for the VetFran Program or the First Responder Program, as the discounts under our incentive programs cannot be combined.