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Store in Store Non-Traditional Franchise Locations

Provide additional services to your store's existing customer base and become a valued, convenient resource in your community while growing your business.

The inside of a Store in Store location of The UPS Store The inside of a Store in Store location of The UPS Store

Table of Contents

The outside of a The UPS Store location inside of another store

Store in Store Opportunity


The Non-Traditional Store in Store Concept

The UPS Store, Inc., through its predecessor, launched our Non-traditional concept in the 1980s to set up freestanding centers inside hotels, convention centers and other businesses. In 2016, we expanded the Store in Store model to allow franchise owners to set up centers in smaller businesses like pharmacies and hardware stores.

Customized Stores to Serve Your Customers

The UPS Store® centers can be found in national supermarkets as well as small independent grocery stores. Store in Store franchise opportunities are uniquely tailored to help attract new customers to your location.

Build-Out Requirements*

Valuable Services for Your Community

By opening a The UPS Store® non-traditional Store in Store franchise, existing business owners can provide additional value-added services:

  • Packing and Shipping
  • Mailbox Services
  • Moving Supplies
  • Packaging Materials
  • Digital Printing and Document Services
  • Faxing, Notary and Computer Services
  • Custom Crating and Freight Shipping
  • Alternative Delivery Services

The UPS Store location inside of a grocery store

Grocery Stores


Add a The UPS Store® Franchise to Your Grocery

Expand your growth opportunities and better serve your local community by partnering with a nationally recognized brand, adding convenient products and services for your existing grocery customers.

Safeway of Junction City, Oregon

The UPS Store® location inside the Safeway grocery store in Junction City is a prime example of a Store in Store model: a small-footprint location inside of a larger retail establishment, offering most of the traditional The UPS Store® services within a 417-square foot space.

Jessica Mermis, franchise owner of this The UPS Store® location, has seen the value in reaching different customers as well as the lesser costs in rent and payroll that are associated with a smaller brick-and-mortar presence.

Mermis also partners closely with Safeway Store Director Michael Jennings, who shares, "Existing customers shop more often because they come in not just for groceries. Customers don't have to shop in multiple places to get what they need, and this The UPS Store® location adds another layer of convenience for them."

The UPS Store inside of a Safeway store

Jessica Mermis – Store in Store

Current franchisee talks about his/her experience owning a Store in Store location.


The inside of a The UPS Store inside of a hardware store

Hardware Stores


Provide Additional Services to Hardware Customers

The UPS Store® network's reliable printing, shipping and other small business services enhance the store experience.

Hardware Store Owner Becomes The UPS Store® Franchisee

Michael Collins, the owner of a local hardware store in Margate, NJ, needed a way to differentiate his business from his larger competitors. Margate is a small beach community with a strong need for centralized packing and shipping services, and the nearest solution was inconvenient for the community to access. Collins, recognizing the business potential, expanded his business model by opening a non-traditional The UPS Store® center in his hardware store to provide his customers a convenient place to check off a variety of items on their to-do lists.

"We saw that our community was lacking a resource that offered our small island residents packing and shipping services, with the closest location miles away," said Collins. "There was a hole that needed to be filled and a The UPS Store center seemed like the natural fit for our business and community."

A Stronger Business and Community

Collins already had the commercial space and business fundamentals needed to become a The UPS Store® franchise owner, so integrating another business was practically seamless.

Local consumers love the new expanded services and the ability to get more done without running additional errands. The hardware store’s existing customer base of local handymen and contractors can handle their business needs in the same place they buy their tools and supplies, and the summer residents and visitors can ship packages and luggage conveniently.

A The UPS Store inside a hardware store

Views and opinions expressed by the individuals appearing herein (e.g. The UPS Store® franchisees, their associates, third parties, etc.) are those of the individuals and do not necessarily reflect the views of The UPS Store, Inc. (“TUPSS”). The information contained herein is not intended as a guarantee, forecast, or promise of results you might or should expect, or as an endorsement of any third party or third party product or service. Neither is it intended as a forward-looking statement or offer of a franchise. Franchise offers are made only by delivery of the Franchise Disclosure Document.

TUPSS strives to provide accurate and up-to-date information but makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of this information, which is provided on an “as is” basis.


Pharmacies


Increase Your Pharmacy's Value to the Community

With a modern, dynamic and innovative environment, The UPS Store® locations provides a contemporary, functional design that's warm and inviting while offering all the essential products and services customers seek.

Parkland Health Mart Pharmacy

In the rural community of Desloge, Missouri, the locally-owned and operated Parkland Health Mart Pharmacy meets the vital health needs of the community, offering a range of goods and services from prescriptions to medical equipment. Because of tremendous community support with its first three locations, the pharmacy has continued to grow and recently opened a fourth location.

A Full-Service Customer Experience

The 400-square foot The UPS Store® location inside the Parkland Health Mart Pharmacy provides the packing and shipping services one would expect along with many other services for the local community, providing a superior customer experience.


Let's Get Started

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Learn More About Marie

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.